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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Reyes

September 30, 2024

5  out of  5
rating by Elizabeth Reyes
"Austin at State Farm did amazing with me!! I was having multiple issues with my plate registration and renewal. I called him on two different occasions in the same afternoon and he was always patient, answering all of my questions and stated on the phone with me as I walked through each glitch. We need more Austin’s in the world!!"
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Amir Malvandi

September 23, 2024

5  out of  5
rating by Amir Malvandi
"Great service. Very responsive!"
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Austin Donohue

August 28, 2024

5  out of  5
rating by Austin Donohue
"Austin took great care of me, and made everything easy! Highly recommend this agent."
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Yoshinari Sato

August 5, 2024

5  out of  5
rating by Yoshinari Sato
"When we bought a condo in Urbana, IL, we had to search for a good insurance company. The loan officer/broker gave me some few names. Chris with State Farm was the most efficient by sending me a quote so quickly and I was able to understand the coverage by having him walking through the quote. I was with State Farm and kept on with State Farm until I sold the condo on May, 2024. Very good experience with them. Thank you so much."
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Hattie Hopkins

July 25, 2024

5  out of  5
rating by Hattie Hopkins
"Great service!"
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Mary Alexander

July 11, 2024

5  out of  5
rating by Mary Alexander
"I've been a client of the Chris Booth, State Farm Agency for several years. I'm quite pleased with the professional and friendly service."
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Jeff Dickson

July 11, 2024

5  out of  5
rating by Jeff Dickson
"A very awsome insurance agent. Very customer oriented and saved me money in the process"
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Amber Fonner

July 10, 2024

5  out of  5
rating by Amber Fonner
"Great team! Super helpful and willing to take care of your needs quickly!!"
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Erynn Chouinard

July 2, 2024

5  out of  5
rating by Erynn Chouinard
"The entire team is fantastic at Chris Booth’s office. They are always friendly and helpful and honestly try to meet your specific needs and budget. We live in a different town and come to Champaign to use their office. Austin helped me today and was amazing!"
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Joshua Rodrick

June 28, 2024

5  out of  5
rating by Joshua Rodrick
"Chris Booth and his team have always went above and beyond to help make sure my insurance needs are taken care of! Outstanding service."
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KarmaTheGXD

June 20, 2024

5  out of  5
rating by KarmaTheGXD
"Chris Booth & his team are exceptional! This is my first experience with car insurance & they've made the whole process very easy & straight forward! They provide the best coverage at a pocket friendly rate!"
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Saddie Penrod

June 20, 2024

5  out of  5
rating by Saddie Penrod
"This agency is one of the best! They are extremely helpful and truly care about providing the best service and fighting for you."
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Abigail Dowling

June 20, 2024

5  out of  5
rating by Abigail Dowling
"5 stars to Sydney. Went above and beyond to get all of my details correct. Gave me the best price of any insurance agent around."
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Ronald Hill

June 19, 2024

5  out of  5
rating by Ronald Hill
"Chris Booth has been my State Farm agent since I was a Junior in Undergrad at U of I. When I first brought my vehicle to school with me, I got a bunch of online quotes for coverage. I originally started a policy with Progressive, but less than an hour after I started that policy I received a call from Chris. He talked me through what coverages they could offer which turned out to be above the minimum required and was actually less expensive for me with a Student discount. I made the switch to State Farm and 7 years later I’m still as happy as I was the day I switched. Chris is a nice guy and hires the best people to join his team. They’re always pleasant to talk to and willing to help. And they always answer the phone! (Hard to say that about some businesses) If you have the opportunity to work with Chris to handle your insurance needs, I promise it’ll be one of the best decisions you could’ve made."
We responded:
"Thanks, Ronald! It’s been a pleasure to serve as your Agent these past 7 years and helping along the way as your needs have evolved!"
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Aryn Willard

June 19, 2024

5  out of  5
rating by Aryn Willard
"Joe and Austin were both extremely helpful when setting up new insurance. They made it quick and easy."
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Chase Rademacher

June 19, 2024

5  out of  5
rating by Chase Rademacher
"Joe and Austin both made setting up insurance policies for auto and renters insurance easy and got me the coverage I needed. Great team that makes it feel like you are valued as a customer."
We responded:
"Thanks, Chase. Glad to hear you had a great customer experience, that’s exactly what we strive for with each customer interaction. "
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Cynthia Creighton

June 19, 2024

5  out of  5
rating by Cynthia Creighton
"I wanted to share that I called into the State Farm Office of Chris Booth today. I spoke with Joey Acton. Joey took so much time with me and worked very hard to try and help me with my situation. I was very impressed today with the compassion shown to me by Joey, as well as his desire to want to help. If anyone is in need of insurance, give this office a call and ask for Joey. You will not be disappointed! Thank you, Joey, for caring!"
We responded:
"Hi Cynthia - thanks for the positive feedback! Glad to hear Joey was able to assist!"
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Jacqueline Candlin

June 18, 2024

5  out of  5
rating by Jacqueline Candlin
"I was previously with another carrier. As you are all aware, rates are rising and everyone needs to watch their budget. I reached out for quotes and almost immediatelyreceived a call from Chris Booth State Farm agency in Champaign. The quote was significantly less so I switched to State Farm. Since signing on with this agency, I have received excellent service. I look forward to working with this agency in the future."
We responded:
"Hi Jacqueline - thank you for the opportunity to serve as your State Farm Agent. We promise to continue to take great care of you and your insurance needs moving forward!"
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Jenifer Bowman

May 2, 2024

5  out of  5
rating by Jenifer Bowman
"Fast and knowledgeable service!"
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Scott Dean

April 25, 2024

5  out of  5
rating by Scott Dean
"5-Stars to Nikki, she took care of everything quickly and professionally"
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Dr. Barbara-Ann Kaidy

April 24, 2024

5  out of  5
rating by Dr. Barbara-Ann Kaidy
"The team at Chris Booth is extremely customer service driven. It comes from Chris's attitude and mission. I have been a State Farm customer for 60+ years. Good to know I can still rely on the company and its agents. Dr. Barbara-Ann Kaidy"
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L G

April 23, 2024

5  out of  5
rating by L G
"Have been insured here for 5 years now. Always communicative and covers my JDM import classic cars too."
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Kathy Bottum

April 16, 2024

5  out of  5
rating by Kathy Bottum
"I am a long term client of State Farm through Chris Booth's office. He and his staff have been incredibly helpful to me. Here are some examples: I had a damaged roof from hail, and Chris made sure I got the coverage I needed. It required some persistence on his part, I believe because I had originally underestimated the problem. I have been known to miss payments because of being too busy to get through my mail. His office staff will call or text me, let me know that a payment is due and take info by phone. This has been incredibly helpful to me. Recently I got a letter from state of Illinois, saying there was unclaimed property because of a check State Farm sent to me that I never cashed (probably my issues with getting to mail or a mix up in addresses because of moving). I called and talked to Tammy in the office, who did some digging and found that yes indeed I am entitled to that check from 2018 and she got it reissued. If you want good customer service, go to Chris Booth State Farm."
We responded:
"Thank you, Kathy, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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William Laumann

April 16, 2024

5  out of  5
rating by William Laumann
"I've used Chris Booth's office for over a decade insuring all the cars I have owned. He and the staff such as Elyssa have always been helpful for any questions and any needs. Highly recommend."
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Dan Simeone

April 15, 2024

5  out of  5
rating by Dan Simeone
"Reasonable prices….timely responses to my questions and concerns…..friendly atmosphere. Recommend highly."